Terms of Service
This Terms of Service Agreement ("Terms" or "Agreement") constitutes a legally binding contract between Devify Tech ("Company," "we," "us," or "our") and the corporate client or individual user ("Client," "you," "your") engaging our software engineering, IT consultancy, web development, and artificial intelligence integration services.
By accessing our website (https://www.devifytech.com) or formally executing a Statement of Work (SOW) or Master Services Agreement (MSA) with Devify Tech, you explicitly agree to be bound by the terms contained herein.
1. Scope of Services & Deliverables
Devify Tech provides high-tier custom technology services, which may include, but are not limited to:
- Full-stack web application and custom software architecture.
- E-commerce growth systems and UI/UX engineering.
- Custom Artificial Intelligence (AI) API integrations, LLM deployments, and operational automations.
- Cloud infrastructure setup, deployment, and ongoing retainer-based maintenance.
The exact deliverables, milestones, technical specifications, timelines, and budgets for your specific project will be defined in a mutually agreed upon, written Statement of Work (SOW) prior to project kickoff.
2. Client Responsibilities & Cooperation
The Client agrees to appoint a dedicated technical or administrative point-of-contact with the authority to sign off on architectural decisions and milestone completions.
3. Invoicing, Payments, & Taxation
- Fixed-Price Projects: Standard projects are billed on a milestone basis. A non-refundable initial deposit (typically 30% to 50%) is required prior to the commencement of coding or architectural planning. Subsequent payments are due upon the delivery of specific, verifiable milestones as detailed in the SOW.
- Monthly Retainers (MRR): Ongoing server hosting, AI agent maintenance, and technical support are billed on a recurring monthly basis. Retainer invoices are strictly Net-15.
- Taxes & Fees: All project fees are exclusive of international wire transfer fees, payment gateway processing fees, and local/withholding taxes, which remain the sole financial responsibility of the Client.
4. Intellectual Property (IP) & Code Ownership
We believe in transparent engineering without vendor lock-in. Intellectual property rights are handled as follows:
- Client Work Product: Upon the full and final settlement of all outstanding invoices, Devify Tech fully assigns and transfers to the Client all rights, title, and ownership of the custom source code, databases, and visual UI assets generated explicitly for the project.
- Pre-Existing Technology: Devify Tech retains ownership of its proprietary internal algorithms, reusable UI boilerplates, and baseline infrastructure code ("Background IP"). We grant the Client a perpetual, royalty-free, worldwide license to use this Background IP strictly as it is integrated into the final delivered software.
5. Confidentiality & Non-Disclosure
Both Devify Tech and the Client mutually agree to maintain absolute confidentiality regarding any proprietary business logic, trade secrets, unreleased product designs, customer data, and technical schematics shared during the engagement. Confidential information will not be disclosed to any external third party without express written consent, except to integrated enterprise AI vendors operating under strict zero-data-retention compliance policies.
6. Bug-Fix Warranty & Disclaimers
We stand behind our code. Devify Tech provides a standard 30-Day Bug-Fix Warranty beginning immediately after the final delivery of the MVP or V1 product. During this period, we will correct any critical errors or code defects that deviate directly from the approved SOW at no additional cost.
Warranty Exclusions: This warranty is immediately voided if the defect is caused by unauthorized source code modifications made by the Client's internal team, deprecation of third-party APIs (e.g., OpenAI, Stripe, Shopify), or changes to underlying cloud server environments.
7. Limitation of Liability
Under no circumstances shall Devify Tech’s aggregate financial liability arising out of any specific project exceed the total amount actually paid by the Client to Devify Tech under the applicable Statement of Work during the three (3) months immediately preceding the claim.
8. Governing Law & Dispute Resolution
This Agreement shall be governed by and interpreted in accordance with the laws of Pakistan, without regard to its conflict of law principles. Any dispute arising from this contract that cannot be resolved through good-faith executive negotiation within thirty (30) days shall be subject to binding arbitration in Lahore, Pakistan, or handled via standard international arbitration rules as stipulated in the Client's specific MSA.
9. Contact Information
For official legal correspondence, SOW inquiries, or questions regarding these Terms, please contact our administrative team:
- Company Name: Devify Tech
- Legal & Billing: devifytechnologies@gmail.com
- Headquarters: Plaza No. 124-MB, 1st Floor, Block J, Phase 6, DHA, Lahore, Punjab, Pakistan